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</style><title>Reporting bugs and getting help</title></head><body bgcolor="#8b7765" text="#000000" link="#a06060" vlink="#000000"><table border="0" width="100%" cellpadding="5" cellspacing="0" align="center"><tr><td width="120"><a href="http://swpat.ffii.org/"><img src="epatents.png" alt="Action against software patents" /></a></td><td width="180"><a href="http://www.gnome.org/"><img src="gnome2.png" alt="Gnome2 Logo" /></a><a href="http://www.w3.org/Status"><img src="w3c.png" alt="W3C logo" /></a><a href="http://www.redhat.com"><img src="redhat.gif" alt="Red Hat Logo" /></a><div align="left"><a href="http://xmlsoft.org/XSLT/"><img src="Libxslt-Logo-180x168.gif" alt="Made with Libxslt Logo" /></a></div></td><td><table border="0" width="90%" cellpadding="2" cellspacing="0" align="center" bgcolor="#000000"><tr><td><table width="100%" border="0" cellspacing="1" cellpadding="3" bgcolor="#fffacd"><tr><td align="center"><h1>The XSLT C library for Gnome</h1><h2>Reporting bugs and getting help</h2></td></tr></table></td></tr></table></td></tr></table><table border="0" cellpadding="4" cellspacing="0" width="100%" align="center"><tr><td bgcolor="#8b7765"><table border="0" cellspacing="0" cellpadding="2" width="100%"><tr><td valign="top" width="200" bgcolor="#8b7765"><table border="0" cellspacing="0" cellpadding="1" width="100%" bgcolor="#000000"><tr><td><table width="100%" border="0" cellspacing="1" cellpadding="3"><tr><td colspan="1" bgcolor="#eecfa1" align="center"><center><b>Main Menu</b></center></td></tr><tr><td bgcolor="#fffacd"><form action="search.php" enctype="application/x-www-form-urlencoded" method="get"><input name="query" type="text" size="20" value="" /><input name="submit" type="submit" value="Search ..." /></form><ul><li><a href="index.html">Home</a></li><li><a href="http://xmlsoft.org/wiki">Wiki</a></li><li><a href="intro.html">Introduction</a></li><li><a href="docs.html">Documentation</a></li><li><a href="bugs.html">Reporting bugs and getting help</a></li><li><a href="help.html">How to help</a></li><li><a href="downloads.html">Downloads</a></li><li><a href="FAQ.html">FAQ</a></li><li><a href="news.html">News</a></li><li><a href="xsltproc2.html">The xsltproc tool</a></li><li><a href="docbook.html">DocBook</a></li><li><a href="API.html">The programming API</a></li><li><a href="python.html">Python and bindings</a></li><li><a href="internals.html">Library internals</a></li><li><a href="extensions.html">Writing extensions</a></li><li><a href="contribs.html">Contributions</a></li><li><a href="EXSLT/index.html" style="font-weight:bold">libexslt</a></li><li><a href="xslt.html">flat page</a>, <a href="site.xsl">stylesheet</a></li><li><a href="html/index.html" style="font-weight:bold">API Menu</a></li><li><a href="ChangeLog.html">ChangeLog</a></li></ul></td></tr></table><table width="100%" border="0" cellspacing="1" cellpadding="3"><tr><td colspan="1" bgcolor="#eecfa1" align="center"><center><b>Related links</b></center></td></tr><tr><td bgcolor="#fffacd"><ul><li><a href="tutorial/libxslttutorial.html">Tutorial</a>,
<a href="tutorial2/libxslt_pipes.html">Tutorial2</a></li><li><a href="xsltproc.html">Man page for xsltproc</a></li><li><a href="http://mail.gnome.org/archives/xslt/">Mail archive</a></li><li><a href="http://xmlsoft.org/">XML libxml2</a></li><li><a href="ftp://xmlsoft.org/">FTP</a></li><li><a href="http://www.zlatkovic.com/projects/libxml/">Windows binaries</a></li><li><a href="http://garypennington.net/libxml2/">Solaris binaries</a></li><li><a href="http://www.explain.com.au/oss/libxml2xslt.html">MacOsX binaries</a></li><li><a href="http://bugzilla.gnome.org/buglist.cgi?product=libxslt">Bug Tracker</a></li><li><a href="http://www.zend.com/php5/articles/php5-xmlphp.php#Heading17">XSLT with PHP</a></li><li><a href="http://www.mod-xslt2.com/">Apache module</a></li><li><a href="http://sourceforge.net/projects/libxml2-pas/">Pascal bindings</a></li><li><a href="http://xsldbg.sourceforge.net/">Xsldbg Debugger</a></li></ul></td></tr></table><table width="100%" border="0" cellspacing="1" cellpadding="3"><tr><td colspan="1" bgcolor="#eecfa1" align="center"><center><b>API Indexes</b></center></td></tr><tr><td bgcolor="#fffacd"><ul><li><a href="APIchunk0.html">Alphabetic</a></li><li><a href="APIconstructors.html">Constructors</a></li><li><a href="APIfunctions.html">Functions/Types</a></li><li><a href="APIfiles.html">Modules</a></li><li><a href="APIsymbols.html">Symbols</a></li></ul></td></tr></table></td></tr></table></td><td valign="top" bgcolor="#8b7765"><table border="0" cellspacing="0" cellpadding="1" width="100%"><tr><td><table border="0" cellspacing="0" cellpadding="1" width="100%" bgcolor="#000000"><tr><td><table border="0" cellpadding="3" cellspacing="1" width="100%"><tr><td bgcolor="#fffacd"><p>If you need help with the XSLT language itself, here are a number ofuseful
resources:</p><ul><li>I strongly suggest to subscribe to <a href="http://www.mulberrytech.com/xsl/xsl-list">XSL-list</a>, check <a href="http://www.biglist.com/lists/xsl-list/archives/">the
XSL-listarchives</a></li>
<li>The <a href="http://www.dpawson.co.uk/xsl/xslfaq.html">XSL FAQ</a>.</li>
<li>The <a href="http://www.nwalsh.com/docs/tutorials/xsl/xsl/slides.html">tutorial</a>written
by Paul Grosso and Norman Walsh is a very good on-lineintrodution to the
language.</li>
<li>The <a href="http://www.zvon.org/xxl/XSLTutorial/Books/Book1/index.html">onlyZvon
XSLT tutorial</a>details a lot of constructs with examples.</li>
<li><a href="http://www.jenitennison.com/xslt/index.html">Jeni
Tennison'sXSLT</a>pages provide links to a lot of answers</li>
<li>the <a href="http://incrementaldevelopment.com/xsltrick/">Gallery
ofXSLT Tricks</a>provides non-standard use case of XSLT</li>
<li>And I suggest to buy Michael Kay "XSLT Programmer's Reference"
bookpublished by <a href="http://www.wrox.com/">Wrox</a>if you plan to
workseriously with XSLT in the future.</li>
</ul><p>Well, bugs or missing features are always possible, and I will make apoint
of fixing them in a timely fashion. The best way to report a bug is touse the
<a href="http://bugzilla.gnome.org/enter_bug.cgi?product=libxslt">Gnome
bugtracking database</a>(make sure to use the "libxslt" module name).
Beforefiling a bug, check the <a href="http://bugzilla.gnome.org/buglist.cgi?product=libxslt">list of
existinglibxslt bugs</a>to make sure it hasn't already been filed. I look at
reportsthere regularly and it's good to have a reminder when a bug is still
open. Besure to specify that the bug is for the package libxslt.</p><p>For small problems you can try to get help on IRC, the #xml channel
onirc.gnome.org (port 6667) usually have a few person subscribed which may
help(but there is no garantee and if a real issue is raised it should go on
themailing-list for archival).</p><p>There is also a mailing-list <a href="mailto:xslt@gnome.org">xslt@gnome.org</a>for libxslt, with an <a href="http://mail.gnome.org/archives/xslt/">on-line archive</a>. To
subscribeto this list, please visit the <a href="http://mail.gnome.org/mailman/listinfo/xslt">associated Web</a>pageand
follow the instructions.</p><p>Alternatively, you can just send the bug to the <a href="mailto:xslt@gnome.org">xslt@gnome.org</a>list, if it's really
libxsltrelated I will approve it.. Please do not send me mail directly
especiallyfor portability problem, it makes things really harder to track and
in somecases I'm not the best person to answer a given question, ask the
listinstead. <strong>Do not send code, I won't debug it</strong>(but patches
arereally appreciated!).</p><p>Please note that with the current amount of virus and SPAM, sending mailto
the list without being subscribed won't work. There is *far too manybounces*
(in the order of a thousand a day !) I cannot approve them manuallyanymore.
If your mail to the list bounced waiting for administrator approval,it is
LOST ! Repost it and fix the problem triggering the error. Also pleasenote
that <span style="color: #FF0000; background-color: #FFFFFF">emails witha
legal warning asking to not copy or redistribute freely the informationsthey
contain</span>are <strong>NOT</strong>acceptable for the mailing-list,such
mail will as much as possible be discarded automatically, and are lesslikely
to be answered if they made it to the list, <strong>DO NOT</strong>post to
the list from an email address where such legal requirements areautomatically
added, get private paying support if you can't shareinformations.</p><p>Check the following too <span style="color: #E50000">beforeposting</span>:</p><ul><li><a href="search.php">use the search engine</a>to get
informationsrelated to your problem.</li>
<li>make sure you are <a href="ftp://xmlsoft.org/libxslt/">using a
recentversion</a>, and that the problem still shows up in those</li>
<li>check the <a href="http://mail.gnome.org/archives/xslt/">listarchives</a>to see if the
problem was reported already, in this casethere is probably a fix
available, similarly check the <a href="http://bugzilla.gnome.org/buglist.cgi?product=libxslt">registeredopen
bugs</a></li>
<li>make sure you can reproduce the bug with xsltproc, a very useful
thingto do is run the transformation with -v argument and redirect
thestandard error to a file, then search in this file for the
transformationlogs just preceding the possible problem</li>
<li>Please send the command showing the error as well as the input
andstylesheet (as an attachment)</li>
</ul><p>Then send the bug with associated informations to reproduce it to the <a href="mailto:xslt@gnome.org">xslt@gnome.org</a>list; if it's really
libxsltrelated I will approve it. Please do not send mail to me directly, it
makesthings really hard to track and in some cases I am not the best person
toanswer a given question, ask on the list.</p><p>To <span style="color: #E50000">be really clear about support</span>:</p><ul><li>Support or help <span style="color: #E50000">request MUST be sent tothe
list or on bugzilla</span>in case of problems, so that the Questionand
Answers can be shared publicly. Failing to do so carries the
implicitmessage "I want free support but I don't want to share the
benefits withothers" and is not welcome. I will automatically Carbon-Copy
thexslt@gnome.org mailing list for any technical reply made about libxml2
orlibxslt.</li>
<li>There is <span style="color: #E50000">no garantee for support</span>,if
your question remains unanswered after a week, repost it, making sureyou
gave all the detail needed and the informations requested.</li>
<li>Failing to provide informations as requested or double checking
firstfor prior feedback also carries the implicit message "the time of
thelibrary maintainers is less valuable than my time" and might not
bewelcome.</li>
</ul><p>Of course, bugs reports with a suggested patch for fixing them
willprobably be processed faster.</p><p>If you're looking for help, a quick look at <a href="http://mail.gnome.org/archives/xslt/">the list archive</a>may
actuallyprovide the answer, I usually send source samples when answering
libxsltusage questions. The <a href="html/libxslt-lib.html#LIBXSLT-LIB">auto-generated
documentation</a>isnot as polished as I would like (I need to learn more
about Docbook), butit's a good starting point.</p><p><a href="bugs.html">Daniel Veillard</a></p></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></body></html>